Your privacy matters to us. This Privacy Policy explains what personal information don999 collects when you use our platform, how we use it, who we may share it with, and what rights you have over your own data. Please take a few minutes to read through this carefully.
These are the core principles that guide how we handle player data on the don999 platform. Full details are set out in the policy sections below.
don999 uses industry-standard encryption and access controls to protect personal data stored on our systems. Your account credentials and payment details are handled with the highest level of care throughout every transaction.
We do not sell your personal information to third parties for marketing purposes. Data shared with service providers is limited to what is strictly necessary for them to deliver the service — nothing more.
We only collect data that is genuinely needed to run the platform, verify accounts, process PKR payments and provide player support. We do not collect unnecessary personal information or retain data longer than required.
Payment information related to your JazzCash, Easypaisa, Raast or bank transfer transactions is used only to process your deposits and withdrawals. Payment data is handled through secure channels and is not stored beyond operational necessity.
You have the right to access the personal data we hold about you, request corrections and, in certain circumstances, ask for data to be deleted. Reach out to our support team to exercise any of these rights at any time.
don999 uses cookies and similar tracking technologies to keep the platform running smoothly and to understand how players use the site. We explain exactly what we use and why in the Cookies section of this policy.
don999 is an online gaming and sports betting platform designed for players in Pakistan. We offer sports betting on Cricket, PSL, T20 Internationals, Football and Esports, alongside Live Casino, Game Lobby titles and Fish Games — all with transactions in PKR via JazzCash, Easypaisa, Raast and bank transfer.
When you use don999, we need to collect and process certain personal information to provide you with a working, safe and enjoyable platform. This Privacy Policy explains exactly what we collect, why we collect it, how it is used, and how long we keep it. It also sets out your rights regarding your data and how you can exercise them.
We have tried to write this policy in plain, straightforward language because privacy policies that are impossible to read are not much use to anyone. If anything is unclear, please contact us at [email protected] and we will be happy to explain.
We collect personal data in the following categories when you register and use don999:
When you create a don999 account, we collect your full name, date of birth, email address, phone number and any other details required to set up and verify your account. This information is essential — without it we cannot create an account for you.
To comply with our identity verification process, we may ask you to provide a copy of your CNIC (Computerised National Identity Card) or other government-issued identification, along with proof of address. This step is carried out to confirm your identity before processing significant withdrawals or when unusual account activity is detected.
We collect records of deposits and withdrawals made through your account. This includes transaction amounts in PKR, timestamps, payment method type (for example JazzCash, Easypaisa, Raast or bank transfer) and transaction reference numbers. We do not store full card numbers or full mobile wallet credentials on our servers.
As you use the platform, we automatically collect information about how you interact with it. This includes pages visited, games played, bets placed, session duration and the features you use. This helps us understand how the platform is being used and where we can improve the experience for Pakistan players.
We collect technical information from your device when you access don999, including your IP address, browser type and version, operating system, device type and screen resolution. If you use the don999 Android app, we may also collect your device identifier.
If you contact our support team by email or live chat, we retain records of those conversations. This allows our team to follow up effectively and maintain a consistent support history for your account.
| Data Category | Examples | Why We Need It |
|---|---|---|
| Registration Data | Name, date of birth, email, phone | Account creation and identity confirmation |
| Verification Data | CNIC copy, proof of address | Identity checks before large withdrawals |
| Payment Data | Transaction amounts, PKR records, payment method type | Processing deposits and withdrawals |
| Usage Data | Pages visited, games played, bets placed | Platform improvement and personalisation |
| Device Data | IP address, browser, OS, device type | Security monitoring and fraud prevention |
| Communications Data | Support chat and email history | Customer support quality and follow-up |
The data we collect is used for the following purposes:
don999 does not sell your personal data to third parties. We may share your data in the following limited circumstances:
To process your PKR deposits and withdrawals, we share necessary transaction data with our payment partners including JazzCash, Easypaisa, Raast and bank transfer processors. These providers receive only the data needed to complete the transaction and are bound by their own privacy and security standards.
When identity verification is required, we may use a third-party verification service to confirm your identity documents. These providers process your data under strict confidentiality agreements and are not permitted to use it for any other purpose.
We work with hosting, analytics and platform technology providers who may process data on our behalf as part of running the platform. All such providers are required to handle data securely and only as instructed by don999.
We may be required to disclose personal data to law enforcement, regulatory bodies or courts if we receive a lawful request or if we determine that disclosure is necessary to prevent fraud, protect the safety of users or comply with a legal obligation. We will only disclose the minimum information required in such situations.
don999 uses cookies and similar technologies when you visit the website or use the app. Cookies are small text files stored on your device that help the platform function properly and allow us to understand how it is being used.
These cookies are required for core platform functionality. They keep you logged in during your session, remember your account preferences and ensure that the platform operates correctly. Without these cookies, the platform will not function as intended and they cannot be turned off.
We use analytics tools to understand aggregate patterns in how players navigate and use don999. This data is used in anonymised or aggregated form and helps us identify areas where the platform can be improved. No individual player is singled out in this analysis.
Session cookies are temporary and are deleted from your device when you close your browser or end your app session. They are used to maintain your logged-in state and carry session-level preferences during your visit.
Most browsers and mobile devices allow you to manage cookie settings through their privacy or settings menus. You can usually choose to block or delete cookies, though doing so may affect the functionality of the don999 platform. Blocking essential cookies will prevent the platform from working properly.
Protecting your personal data is something we take seriously at don999. We use a range of technical and organisational measures to keep your information safe, including:
While we take every reasonable precaution, no online platform can guarantee absolute security. The internet itself carries inherent risks and it is important that you also play your part in keeping your account safe — use a strong, unique password for your don999 account and never share your login credentials with anyone else.
If you have reason to believe your account has been accessed without your permission, please contact our support team straight away so we can investigate and take protective action.
We keep your personal data for as long as your account is active and for a reasonable period thereafter, in line with standard platform practices. Specific retention periods vary by data type:
When personal data is no longer needed for the purposes for which it was collected, and there is no legal or operational reason to retain it further, we securely delete or anonymise it.
As a don999 player you have the following rights in relation to your personal data:
To exercise any of these rights, contact us at [email protected]. We will respond to your request promptly. In some cases we may need to verify your identity before processing the request.
don999 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on don999 or provided us with personal data, please contact our support team immediately at [email protected].
We will investigate promptly and, if confirmed, will close the account, delete all associated personal data and return any deposited funds to the payment method used. Age verification is taken seriously at don999 and we may request proof of age from any player at any time.
We may update this Privacy Policy from time to time to reflect changes in how we operate the platform, updates to technology we use, or to keep pace with best practices. When we make meaningful changes we will notify registered players via the platform or by email to the address on your account.
The date at the top of this page indicates when the policy was last updated. We encourage you to review this policy periodically. Continued use of don999 after a revised policy has been published means you accept the updated terms.
If you have any questions, concerns or requests related to this Privacy Policy or the way don999 handles your personal data, please get in touch with our support team:
We aim to respond to all privacy-related enquiries within a reasonable period. If you are raising a concern about how your data has been handled, please provide as much detail as possible so we can investigate properly and get back to you with a full response.
Create a free account, deposit in PKR via JazzCash or Easypaisa, and enjoy Cricket betting, PSL markets, Live Casino and more — all on one secure platform.